Battery, lights and resets

Step-by-step guides

• The tracker won’t turn on or charge
• Reset the tracker

Questions

1. My tracker isn’t working. What should I check?
2. I can’t see the light on my tracker. Is it working?
3. The tracker isn’t charging, or there’s no light on the pad. What should I do?
4. My tracker turned off by itself. Why?
5. My tracker got wet and now won’t charge.
6. I held the button but the tracker didn’t turn off. Why?
7. What does Factory Reset (Developer) do?
8. Why am I not getting low-battery alerts?
9. Why is there a question mark on the battery icon?
10. The tracker is on the pad, but the app doesn’t say Charging. Is it charging?
11. Why does the battery drain quickly?
12. What does a red light mean?