Troubleshooting /

Battery, lights and resets

I can’t see the light on my tracker. Is it working?

Usually, yes. The light stays off most of the time. It only comes on while the tracker is charging (red, amber or green), green for 3 seconds when it turns on off the pad, flashing blue while Live mode is on, and solid red when you hold the button to turn it off. To check it’s working, open the app and see when its location last updated, or press the button once to send a fresh location.

Did this answer help?