Troubleshooting /

Alerts and notifications

When alerts don’t arrive, arrive late or arrive too often.

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Step-by-step guides

Questions

  1. I’m not getting any alerts. What should I check?
  2. My dog left the fence but I didn’t get an escape alert. Why?
  3. Why do alerts arrive late?
  4. Why am I getting too many fence alerts?
  5. Will I get an alert if the tracker goes offline or loses signal?