Managing your account.

Not at the moment. Each Waggi account has one dog’s profile, with one tracker. If setup is done again on the same account, the new profile replaces the old one.

Not yet. Sharing with friends and family is coming soon.

Not at the moment. Each Waggi account has one dog and one tracker. To swap to a new tracker, for example if yours is lost or broken, contact support to remove the old one, then pair the new one from the Home screen.

Your dog’s profile, saved walks, virtual fences and alert settings stay on your account. Health starts again from the day you pair the new tracker, so steps, calories and sleep recorded by the old one no longer show there.

Not from the app yet. A tracker stays set up for your account, and the new owner can’t pair it: their app says it’s already registered with another account. Contact support before you hand it over, and we’ll help. Deleting your account doesn’t free the tracker on its own.

Your account details, your dog’s profile, your tracker, your dog’s locations, your virtual fences, saved walks, and the activity and sleep history behind Health. Deleting your account removes your account, your dog’s profile, its locations and your virtual fences, and your tracker is removed from your account. It doesn’t remove your dog’s activity and sleep history or saved walks: the warning in the app, which says everything is deleted, is being updated. To ask about those, contact support.

Not from the app at the moment. To ask for a copy of what Waggi holds about you and your dog, contact support.

No. Once you confirm, your account, your dog’s profile and your fences can’t be recovered. Signing in again with the same email starts a new, empty account, and your old tracker needs support before it can be paired again.