My tracker got wet and now won’t charge.

Take it off the pad and unplug the pad. Dry the tracker, especially its underside, and the top of the pad with a soft cloth, then leave them both to air-dry at room temperature. Don’t use a hairdryer or a radiator. Then set the tracker flat in the middle of the pad again. If no light comes on, follow the guide “The tracker won’t turn on or charge”, above. If it still won’t charge, contact support. Water and care has more on keeping it dry.

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