All questions in Pairing and connection
Question 2 of 14
Tracker Settings says Disconnected, but the tracker is right next to me. What should I do?
Disconnected is about Bluetooth only: the tracker still sends its location over its own mobile connection. Check Bluetooth is on and the tracker is charged. The tracker connects to one phone at a time, and Waggi keeps that link going in the background, so if it’s on another phone nearby, turn off Bluetooth on that phone, or close Waggi there completely. Then tap Connect and wait for the countdown. If it says Connection Failed, read the message under it, or follow “The app can’t find my tracker”, above.
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