All questions in Alerts and notifications
Question 2 of 5
My dog left the fence but I didn’t get an escape alert. Why?
Check Escape Alerts is switched on in Settings › Notifications, and the fence is on with Activate virtual fence. Fence alerts wait for a precise location, and with several fences the alert comes only once your dog is outside all of them. For the other checks, see the guide above.
Step-by-step guide
Did this answer help?