Troubleshooting /

Walks

All questions in Walks Question 2 of 8

My walk shows no steps or calories.

Steps come from the tracker over Bluetooth, so they only count while it’s connected. If you saw “Tracker is not connected” and chose Start walk anyway, you get time, distance and route only, unless the tracker connected during the walk. Before your next walk, keep the tracker close and check Tracker Settings says Connected.

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