Troubleshooting /

Signing in and your account

My sign-in or verification code didn’t arrive.

Check the email address is typed correctly and look in your junk or spam folder. Tap Resend OTP once it’s ready, 15 seconds after the code was sent: you can resend it twice. A resent code is the same as the first while that one is still valid. Still nothing? Go back and start again.

Step-by-step guide

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