Welcome back. You were on step .
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Step 1: Open the Location tab
Your dog’s pin shows their photo. The time next to Location says how long ago the tracker last sent its position.
Photo needed: The Location tab, with the dog’s pin and the time badge -
Step 2: Read the circle
The pale circle around the pin shows how precise the location is. Your dog is somewhere inside it. A second circle marks where you are.
Photo needed: The dog’s pin with its accuracy circle, and the phone’s own location -
Step 3: Switch the view
Tap the centre button to move between your dog, you, and both of you. Use map settings to choose Standard, Satellite or Open Street, or to show your virtual fences.
Photo needed: The Map Settings sheet with map styles and Show virtual fences
Frequently asked questions
What does the time next to Location mean?
How long ago the tracker last sent its location, for example “12 minutes ago”.
What’s the circle around my dog?
How precise the location is: your dog is somewhere inside it. A smaller circle means a more precise location.
Why did my dog’s pin change colour?
Your dog is outside your virtual fences.
Can I change how the map looks?
Yes. Tap the map settings button and choose Standard, Satellite or Open Street. You can also hide your virtual fences there.
Why does the app need precise location?
To show you and your dog on the same map, give you directions in Live mode, and place your virtual fences accurately.